The range of products we promote in the Kent Saddlery online store has continually developed since 1988 with the aim of providing a comprehensive range of good quality gear.
Most of the leather products in our store are carefully handcrafted in the Kent Saddlery workshop. We choose suppliers of materials and products carefully, with priority given to consistent quality, and reliable supply. It’s a challenge, and we do our very best to source top quality replacements when particular items are no longer available. Many of the Kent Saddlery store items are our own design, handcrafted in our workshop and are unavailable elsewhere.
Value for money
- We are committed to supplying quality products and service;
- Significant numbers of products priced the same from year to year;
- Quite a number priced cheaper where we have been able to buy more competitively;
- Some price rises have been necessary.
We endeavour to price our products at a level which gives our customers value for money and enables us to maintain and improve our service and products.
Custom made leather products are those which are not included in our catalogue. All Kent Saddlery leather gear is handcrafted, and to increase efficiency, is usually made in multiple batches. Even a minor change like a different buckle, means the product is customised, requiring extra planning time and work. Generally speaking there is a 10% to 33% additional cost, depending on the modification to one of our products. When we receive a customised order we advise the customer of the cost before proceeding. We are willing to make ‘one off’ products provided we have the design. In the case of a pouch for a particular item, it’s best to send the item to us to ensure a good fit.