All leather products in this store (with the exception of whips and wallets),are handcrafted in the Kent Saddlery workshop.
The range of products we promote in the Kent Saddlery online store has been developed over a period of over 25 years with the aim of providing a comprehensive range of good quality gear. We choose suppliers of materials and products carefully, with priority given to consistent quality, and reliable supply. It’s a challenge, and we do our very best to source top quality replacements when particular items are no longer available. Many of the Kent Saddlery store items are our own design, handcrafted in our workshop and are unavailable elsewhere.
All prices in our online store are guaranteed to stay the same throughout 2015.
Value for money
- We are committed to supplying quality products and service;
- Significant numbers of products priced the same as 2014;
- Quite a number priced cheaper where we have been able to buy more competitively;
- Some price rises have been necessary.
We endeavour to price our products at a level which gives our customers value for money and enables us to maintain and improve our service and products.
Custom made leather products are those which are not included in our catalogue. All Kent Saddlery leather gear is handcrafted, and to increase efficiency, is usually made in multiple batches. Even a minor change like a different buckle, means the product is customised, requiring extra planning time and work. Generally speaking there is a 10% to 33% additional cost, depending on the modification to one of our products. When we receive a customised order we advise the customer of the cost before proceeding. We are willing to make ‘one off’ products provided we have the design. In the case of a pouch for a particular item, it’s best to send the item to us to ensure a good fit.